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The AgentView solution is a suite of integrated information delivery systems for contact centres of any size. They will publish critical real-time alerts and produce reports |
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Using our creative Scripting team, experienced Voice Over Artists and dynamic recording engineers we provide the complete audio branding service for your telephone system. |
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Power over Ethernet converges data and operating power into one LAN cable. The technology allows applications to safely receive power over standard Category 5 LAN cabling |
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VROOMService provides any customer with the ability to deliver high-speed Internet access to their customers or employees, over their legacy-wiring infrastructure. |
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Talisma captures all of your customers’ interaction channels of choice including chat, Web self-service, E-mail, phone and self-service. |
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The Mediatrix 1102 provides a simple, transparent and cost-effective migration to an IP-based telephony infrastructure without the need to discard existing analog devices. |
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InfoCall is an innovative on-hold solution that provides callers with daily news and sports headlines together with customised marketing messages whilst on-hold. |
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The Call Recording Software allows call records to be easily played back over PC speakers or headset. Call records may be emailed for quick and easy sharing. |
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Eventra offers a complete multi-media recording and event capture solution for agent performance analysis, assurance and compliance. |
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Phone Easy IP console unifies the desktop and organisation via its networked IP console combining phone, email and SMS. Enabling contact centres to distribute and manage contacts |
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